The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The spa facilities were incredibly relaxing, offering amazing views of the Matterhorn that made for a truly serene experience.” view full review
Comfortable Accommodations
“Our room was spacious and impeccably clean, with thoughtful storage solutions and modern furnishings that enhanced our comfort.” view full review
Delicious Dining
“Dining at Madre Nostra was a culinary delight, with intimate settings and exquisite dishes like fresh pasta paired with perfect cocktails.” view full review
Accessible Amenities
“The easy access to the ski-lift from reception made getting around seamless, allowing us to enjoy all the resort has to offer effortlessly.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski to door
Ski storage
Lift
Currency exchange
Fireplace
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Yoga class
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's menu
Children's play area
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Massage
Pool with view
Room features
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
iPad
CD player
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Riedweg 156,
Zermatt,
Switzerland,
3920,
Valais
Map view
street view
Riedweg 156,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
800 m
ZermattSwitzerland
The Matterhorn
2.2
km
Cemetery
Mountaineer's Cemetery
800 m
Church
St Peter's English Church
740 m
Bridge
Photopoint Kirchbrucke bridge
760 m
Church
Parish Church of St. Mauritius
840 m
Bahnhofstrasse
Walk of Climb
660 m
Sunnegga
2.3
km
Hinterdorfstrasse 25
Hinterdorfstrasse
650 m
Stellisee 3920 Zermatt
Stellisee
840 m
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.2
km
Hohbalmen
770 m
Castor Mountain
770 m
Denner Partner
720 m
Triftbachstrasse 7
Bergfuhrerdenkmal
770 m
Murmeli Brunnen
770 m
Beach
Leisee
2.6
km
Ski Area
Wolli park for beginners Sunnegga
2.4
km
Moosstrasse
Gorner Gorge
2.2
km
Theme Park
Forest Fun-Park Zermatt
1.5
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.1
km
Garden
Ricola Herb Garden
2.2
km
Beach
Grunsee
3.0
km
Ski Area
Gornergrat
4.9
km
Unterrothorn
3.4
km
3920 Zermatt
Grindjisee
3.1
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.4
km
Garden
Dossen Glacier Garden
3.4
km
5-Seenweg
2.9
km
Nearby
Seilerwiesenstrasse 9
Obere Matten playground no. 1
590 m
Restaurants
Ferdinand by Cervo
50 m
Riedweg 156
Chalet Hotel Schoenegg Restaurant
170 m
Riedweg 35
Restaurant Alpenroyal
150 m
Riedweg 96
La Caleche
610 m
Gryfelblatte 4
Restaurant Chez Heini
660 m
Wiestistrasse 45 3920 Zermatt
Christiania Restaurant
600 m
Wiestistrasse 7
Chalet da Giuseppe
360 m
Vispastrasse 26
Cheminee
270 m
Matterstrasse 31
Reviews and Ratings
Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Natural Construction Elements
Outstanding Service
Crowded at Times
Pricey
9.0/10
Perfect
Rooms
8.5
Location
10.0
Service
9.0
Dining
9.0
Guest reviews
9.0/10
based on 8 reviews
5/5
based on 1002 reviews
9.0
9.0/10 based on 264 reviews
#26 of 107 hotels in Zermatt based on Tripadvisor
Edward
United Kingdom,
March
2024
9.2/10
Staying at the hotel was an absolute delight. The natural construction elements in the rooms, especially in the Spa Suites, were amazing. However, the hotel might feel a bit crowded in certain areas. The service was outstanding, covering everything from the front desk to transportation. The hotel's location, right by the Swiss Alps, is perfect for winter tourism offering access to ski slopes and breathtaking views. The dining, including champagne for 'champagne breakfast' lovers, was not to be missed, providing a great selection of high-quality products. The facilities were excellent, offering everything needed for a comfortable stay.
Rooms
9.0
The rooms with natural construction elements were amazing, especially the Spa Suites. I booked a roof deluxe room with a balcony directly facing the Matterhorn.
Service
9.0
The service was outstanding with top-notch assistance from front desk to transportation options.
Location
10.0
The hotel's location is perfect in the Swiss Alps, ideal for winter tourism with access to ski slopes and stunning views.
Dining
9.0
The dining experience was exceptional, offering a variety of high-quality products, including champagne for 'champagne breakfast' lovers.
Facilities
9.0
The facilities provided everything one could need for a perfect stay.
Natural Construction Elements
Crowded at Times
Keith
United States,
February
2024
9.0/10
My stay at the hotel was truly unforgettable. The whirlpool in the room left me speechless, but the direct view of neighboring balconies was a privacy concern. The service was top-notch with friendly and helpful staff. The location offered breathtaking views of the town and Matterhorn, truly spectacular.
Rooms
8.0
The room, including the whirlpool, was amazing. However, the direct view from the balcony into neighboring rooms was a drawback.
Service
9.0
The service was exceptional, from guiding us through wine choices to the friendly and professional staff like Alena. The turn-down service was a lovely touch, and the overall cleanliness of the hotel was impressive.
Location
10.0
The location against the mountain slope with views of the town and Matterhorn was superb. Close proximity to the Sunnega and Gornegracht train stations made it very convenient.
Dining
9.0
The dining experience was unforgettable, especially for Swiss customers like us. The Swiss breakfast was a true delight with a wide selection of high-quality products and dishes.
Facilities
9.0
The hotel offered excellent facilities to enhance the overall experience, from room service to tours assistance.